Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families: Warm Handoff

Speaker:

Kelly Smith, PhD

Scientific Director, Quality and Safety, Co-Pi, AHRQ Guide to Improve Patient Safety in Primary Care Settings by Engaging Patients and Families

Session Goals: 1. Meaningful engagement with patients and families in ways that impact safety, not just quality Based on evidence 2. Tools that are easy to use 3. Tools for practices who have not done much in this area

Session Objectives:

1. Review the key threats to patient safety in primary care settings and interventions to engage patients and families to improve safety 2. Describe the role and value of the Warm Handoff strategy in improving patient safety 3. Identify strategies for implementing the Warm Handoff strategy in primary care settings Sponsors:

The Agency for Healthcare Research and Quality (AHRQ) (Contract Number: HHSP233201500022I/HHSP23337002T) Clinical Directors Network Date: Wednesday, April 19th, 2017, 12:00 – 1:30 PM EST